Our Mission & Vision

Driven by purpose: to make moving simple, affordable, and stress-free for every Australian.

Our Mission

To provide exceptional, reliable, and affordable moving solutions that exceed customer expectations while building lasting relationships based on trust and integrity.

We're committed to:

Delivering professional service every single time
Treating customer belongings with utmost care and respect
Providing transparent, competitive, and honest pricing
Going above and beyond customer expectations
Building relationships based on trust and integrity
Our mission
Our vision

Our Vision

To be Australia's most trusted and respected moving company, recognized for our commitment to excellence, innovation, customer satisfaction, and sustainable practices.

Our vision drives us to:

Expand services to reach more Australians across the country
Invest in technology for superior customer experiences
Build a passionate team of moving professionals
Set industry standards for quality and reliability
Embrace innovation and sustainable business practices

Strategic Initiatives

How we're making a positive impact on our customers, communities, and the environment

Environmental Responsibility

Fleet modernization with fuel-efficient vehicles and waste reduction programs to minimize our carbon footprint.

Community Support

We donate 1% of profits to local charities and support communities we serve across Australia.

Employee Development

Continuous training and professional development ensuring our team delivers excellence every day.

Customer Education

Free moving guides and resources helping customers prepare for relocations and reduce stress.

Values in Action

Putting our commitment to customers and communities into practice every day

Sustainable Operations

Fleet modernization with fuel-efficient vehicles, waste reduction programs, and eco-friendly practices.

Community Investment

Supporting local schools, charities, and organizations across Australia with 1% profit donation.

Customer Care Excellence

24/7 support, free consultations, and after-move follow-ups ensuring complete satisfaction.

Looking Ahead

2025-2026

Expand to serve 100,000 customers with advanced tracking and AI-powered quote systems

2027-2028

Convert entire fleet to electric/hybrid vehicles to achieve carbon neutrality

2029-2030

Establish training academy to develop next generation of moving professionals

2030+

Become Australia's most trusted and sustainable moving company nationwide

Join the UNN Family

Experience the difference of choosing a company that truly cares about your move and the communities we serve.